Cancellation policy
CANCELLATION POLICY
Last updated October 16, 2026
WHAT THIS COVERS
MAREA Sleep products are sold as standard one time purchases. We do not currently offer subscriptions, recurring billing or installment plans. If we add them in future, this policy will be updated before they go live. This page explains how order cancellations and changes work.
CANCELING AN ORDER
You can cancel an order for a full refund at any time before it ships. There is no cancellation fee and you do not need to give a reason. To cancel, email anthony@mareasleep.com or use the contact form at mareasleep.com/pages/contact with your order number. We will confirm the cancellation and issue your refund to the original payment method within 5 to 10 business days. Your bank or card issuer may take a few additional days to post it.
ONCE AN ORDER HAS SHIPPED
Once an order has shipped it can no longer be canceled. From that point, pillows are covered by our 100 day sleep trial, and other items follow our Return and Refund Policy at mareasleep.com/policies/refund-policy.
CHANGING AN ORDER
Need a different size or want to add an item? Contact us with your order number before your order ships and we will update it where we can. Changing to a higher priced item may require an additional payment, and changing to a lower priced item is refunded to your original payment method.
IF WE CANCEL YOUR ORDER
We may cancel an order if we are unable to fulfill it, if there was a pricing or listing error, or if the order appears fraudulent or was placed using a discount in a way it was not intended. If we cancel, you are refunded in full and we will email you to explain.
RELATED POLICIES
Return and Refund Policy: mareasleep.com/policies/refund-policy
Shipping Policy: mareasleep.com/policies/shipping-policy
Terms of Service: mareasleep.com/policies/terms-of-service
QUESTIONS
Email anthony@mareasleep.com or use the contact form at mareasleep.com/pages/contact and we will reply within one business day.
