Refund policy

RETURN AND REFUND POLICY

Last updated October 16, 2026

100 DAY SLEEP TRIAL
Sleep on your MAREA pillow for up to 100 nights. If it is not right for you, send it back for a full refund. The trial covers our pillows and body pillows, it starts the day your order is delivered, and the pillow does not need to be unused or in its original packaging. Please send the pillow back with all of its kapok fill, including any fill you took out while adjusting it.

WHAT CAN BE RETURNED
Pillows and body pillows: returnable within 100 days of delivery under the sleep trial, used or unused.

Pillow covers: returnable within 100 days of delivery if they are unopened, unused and unwashed, in their original packaging.

Sheets, duvet inserts and duvet covers: returnable within 100 days of delivery if they are unused and unwashed, in their original packaging. The sleep trial does not apply to bedding.

Kapok refill: every refill bag is weighed and packed by hand for your order, so refills are not eligible for return or exchange once they ship. If a refill arrives damaged or is not what you ordered, we will replace it or refund it in full.

FREE RETURNS
Returns within the United States are free on eligible items. We provide a prepaid return shipping label, so a trial return costs you nothing.

HOW TO START A RETURN
Reach out through our contact page at mareasleep.com/pages/contact or email anthony@mareasleep.com with your order number and let us know you would like to start a return. We will send your prepaid label and simple instructions within one business day. Please start your return inside the 100 day window, and ship it within 14 days of receiving your label. Items sent back without a label from us may not be refunded.

FAIR USE
We may decline a return that shows damage beyond normal use, such as stains, tears or water damage, or where an account shows a pattern of repeated sleep trial returns.

REFUNDS
Once your return reaches us we inspect it and issue your refund to the original payment method within 5 to 10 business days. Your bank or card issuer may take a few additional days to post it. Pillows returned under the sleep trial are refunded in full. Discounts are not recalculated on partial returns, so each item is refunded at the price you actually paid for it.

EXCHANGES
Want a different size instead of a refund? Contact us and we will arrange an exchange inside the same 100 day window. We cover shipping both ways. If the new size costs more, we charge the difference, and if it costs less, we refund the difference. Your new pillow is covered for whatever remains of your original 100 day window.

CANCELLATIONS
You can cancel an order for a full refund at any time before it ships. Just contact us with your order number. Once your order ships, pillows are covered by the 100 day sleep trial and other items follow the return terms above.

DAMAGED OR DEFECTIVE ITEMS
If anything arrives damaged or defective, contact us within 7 days of delivery with your order number and a photo, and we will make it right with a replacement or a refund at no cost to you.

QUESTIONS
Email anthony@mareasleep.com or use the contact form at mareasleep.com/pages/contact and we will get back to you within one business day.